Shopping Information
Do you restock items?
Some designs return, but others are one-time drops. Be sure to grab what you love before it’s gone!
How Long Will It Take To Have My Package Shipped?
Orders typically ship within 3-5 business days. Please note that the mainland is 2000 miles away, so shipping may take a little longer. Free shipping on orders over $75!.
Are there any other discounts?
Don’t wait for sales! With handmade pieces, the time invested into each piece is already far undervalued with not much of it.
Where do you ship to?
We ship across the U.S., including Hawaii and Alaska!
What if my item is damaged during shipping?
We take care to pack each piece carefully, and it is extremely rare, but if it arrives damaged, just reach out to us—we’ll make it right!
Are Products in Stock or Made to Order?
Our products that are ‘in stock’ really are in stock and ready to ship out. No waiting for them to be made as many handmade products are.
Payment Information
What Payment Methods Are Accepted?
All major credit cards, Venmo, CashApp, Zelle, PayPal and Apple Pay are accepted. proident mixtape excepteur mustache. Twee chia photo booth readymade food truck, hoodie roof party.
Is Buying On-Line Safe?
We use third-party services that have been well established to process payments and keep your sensitive information safe.
Orders and Returns
How do I place an Order?
To place an order
Do I need an account to place an order?
No, you do not need an account.
Who should I to contact if I have any queries?
Contact at 808-366-4801 or tara@studioknotty.com
How Do I Track My Order?
Once your order is shipped, you will receive an email confirmation with a tracking number.
How Can I Cancel Or Change My Order?
Please notify us ASAP before it ships out.
How Can I Return a Product?
To return a product, please contact tara@studioknotty.com or 808-366-4801 to return a product. I will have to be returned to 1267 Ulupalakua St. Kailua, HI 96734.